Privacy Policy
At , we respect your privacy and value the relationship we share with our customers. This Privacy Policy outlines the types of personal information we collect, the channels we use, how we utilize your information, your choices regarding information sharing, and how you can reach out to us regarding our privacy practices. Additionally, we detail the measures we have implemented to safeguard the information we collect.
Important! does not share or rent the information contained in our database to third parties.
1. Information We Collect
We may gather personal information about you from various sources, including when you complete a purchase or register on our online store. Specifically, we may collect the following information:
-
Identity and Contact Information: This includes your name, email address, delivery and billing addresses, purchase history, interactions with our customer support team, favorite products, concerns, and any other personal information you provide.
-
Transaction Information: Depending on your chosen payment method, we may collect details such as the name used for the payment, the type of card, partial card number, or associated account information.
-
Technical Information: Whenever you access our site deliberately, we may collect your Internet Protocol (IP) address, login data (excluding passwords), browser type and version, location and time zone, language preferences, operating system, and access platform.
-
Marketing and Communication Preferences: Information about your preferences for receiving marketing communications from us and your contact preferences.
2. Information You Provide
You may choose to provide personal information to us in various ways, such as making a purchase on our website. The types of personal information you may provide include your name, email address, physical address, purchase history, product preferences, and content you share with us, such as videos, photos, reviews, articles, comments, location, and information about your friends.
3. How We Use Your Information
We may use the information you provide to:
- Tailor the communications we send to you.
- Promote products that match your interests.
- Offer services related to your preferences.
- Access your purchase history for maintenance or to assist with inquiries.
- Locate your purchases.
- Modify your data with your consent.
- Respond to your questions.
- Process and invoice your purchases.
- Provide support before, during, and after your purchase.
4. Cookies, Web Server Logs, Web Beacons, and Google Analytics
Advertising and Analytical Tools: utilizes Google’s advertising and analytical tools to manage our online store. These tools help us segment offerings and assist our customers in finding desired products or discovering new ones that may interest them.
Cookies: We use cookies to store information about your visit to our site. When you return to our site in the future, these cookies help us enhance performance and offer a more personalized experience. Cookies are small text files sent from our site and stored in your browser. They record details such as your operating system, browser type, language, time zone, country, IP address, usage patterns, and preferences. This enables us to display the website in your preferred language and currency, remember items added to your shopping cart in previous sessions, and more.
Google Analytics: We use Google Analytics to track page views, navigation paths, and other details of your visit to improve our website’s functionality.
Social Sharing: We allow customers to share products, blog posts, and pages with friends on social networks.
Web Server Logs: Our servers may collect information about the web pages that directed you to our site and your device’s IP address.
Cookie Consent: When you access a site that uses cookies, you will be notified and can choose to accept or reject cookie usage. Please note that rejecting cookies may limit access to certain site features.
Opt-Out: You can opt out of being tracked by Google Analytics by installing the browser plugin available at: Google Analytics Opt-Out.
5. Email and Text Messaging
If you choose, you can provide your phone number or email address to receive text messages with alerts about product information. This service is entirely free, and you can expect to receive approximately four messages per month.
Unsubscribing: To cancel receiving text messages or email newsletters, please contact us via email and request to unsubscribe from the service.
6. Sharing Your Data
does not sell or rent information from our database to third parties. However, we may share your data with the following categories of entities as an essential part of our business to provide our online products and services:-
Transaction Processing Partners: Banks, payment service providers, distributors, and carriers that help process your purchases.
-
Service Providers: Companies such as Google and website hosting services that assist us in managing our online platform.
-
Tax Authorities: To fulfill invoicing requirements for your purchases.
Legal Obligations: Your information may be required by law, legal processes, law enforcement authorities, or necessary to prevent fraudulent or illegal activities.
7. Protecting Your Personal Information
employs appropriate security measures to protect your personal information from destruction, loss, alteration, unauthorized access, disclosure, and misuse.- Secure Servers: All information you provide is stored on secure servers.
- SSL Encryption: We use SSL software to encrypt payment-related information, ensuring greater security and preventing potential fraud.
- Secure Payment Processing: All payment transactions are processed automatically by PayPal, ensuring that does not store any personal or banking data related to your transactions.
Note: While we strive to protect your data, we cannot guarantee absolute confidentiality in all circumstances due to the inherent limitations of security systems. We are committed to continuously updating our security measures to maintain the integrity and confidentiality of your information.
8. Data Retention
We will retain your information for as long as you have an account with us or as long as necessary to provide our services. However, due to legal requirements, fraud prevention, misuse, or to comply with our Terms and Conditions, we may retain certain essential data even after you have closed your account or ceased using our services.
9. Withdrawing Consent
You may withdraw any consent you have previously provided or object to the processing of your personal information at any time for legitimate reasons. We will honor your preferences moving forward. However, withdrawing consent may prevent you from accessing some of our products or services. To review, change, or delete your personal information, please email us at .
10. Reviewing, Updating, and Modifying Personal Information
Subject to applicable laws, you have the right to request access to and receive details about the personal information we hold about you, update and correct inaccuracies in your personal data, and request the blocking or deletion of your information as appropriate. Access rights may be limited under certain local legal requirements. We may take reasonable steps to verify your identity before granting access or making corrections.
Requests: To review, change, or delete your personal information, please email us at .
11. Changes to the Privacy Policy
Any future changes to our Privacy Policy will be posted on this page and, where appropriate, communicated via email. Please check back regularly to stay informed about updates to our Privacy Policy.